24/7 US-based helpdesk · Avg. response under 15 min

IT support that runs quietly in the background — until you need it.

Northshore Computer Services is the outsourced IT department for small and mid-sized businesses: helpdesk, cybersecurity, cloud, and network infrastructure, handled end-to-end by one accountable team instead of five vendors.

Proudly serving Bay St. Louis, Waveland, Diamondhead, Pass Christian, Slidell, Covington, Mandeville, Metairie, Kenner, and New Orleans.

Trusted by 50+ SMBs 99.9% uptime SLA
IT support engineers collaborating around a laptop in a modern office

Backing the tools you already run on

Microsoft 365 Google Workspace AWS Cisco Meraki Ubiquiti CrowdStrike Cloudflare Datto

20+

Years supporting SMBs

50+

Businesses supported

24/7

Helpdesk coverage

15min

Average response time

What we do

One partner for everything IT

From the helpdesk ticket to the server rack to the firewall rule — we cover the full stack so you're not juggling five vendors and three contracts.

Managed IT Support

24/7 helpdesk with remote and on-site response, proactive monitoring, and a real human on the phone.

Cybersecurity & Compliance

Endpoint protection, threat monitoring, phishing training, and audit-ready compliance support.

Cloud Solutions

Migrations, Microsoft 365 & Google Workspace management, and automated cloud backup.

Network Infrastructure

Design, install, and manage your Wi-Fi, switching, VPN, and firewalls — wired for growth.

Backup & Disaster Recovery

Automated, tested backups and a documented recovery plan so an outage is a footnote, not a crisis.

IT Consulting & Strategy

A fractional CTO's perspective on budget, roadmap, and vendor decisions — before you spend.

AI Setup & Enablement

Choose, set up, and configure AI tools securely, then train your team to actually use them.

How it works

Onboarding in four steps, not four months

1

Assess

A free audit of your current setup — hardware, network, security gaps, and spend.

2

Plan

A prioritized roadmap with flat, predictable pricing — no surprise line items.

3

Implement

We migrate, secure, and document your environment with minimal disruption.

4

Support

Ongoing 24/7 monitoring and helpdesk, with a monthly review of what's next.

Beyond the network

Physical security, handled the same way as your IT

Cameras that actually get monitored and doors that lock themselves when someone leaves — designed, installed, and supported by the same team that manages your network.

Security Camera Systems

HD and 4K camera design, installation, and ongoing monitoring — so you can check any entrance, warehouse, or register from your phone.

  • Site survey & camera placement design
  • Remote live view & playback from any device
  • Cloud or on-prem video storage
  • Proactive maintenance & firmware updates

Secure Door Access Control

Keyless entry systems that replace the spare key under the mat — with a full audit trail of who came and went, and when.

  • Badge, fob & mobile-credential entry
  • Role- & schedule-based access permissions
  • Real-time entry logs & instant alerts
  • Integration with your alarm & camera systems

Not ready to talk yet? Start here, free.

Two free ways to see where your setup stands, no commitment.

20-Point PC & Network Security Checklist

The exact checklist we use to spot the gaps — updates, passwords, backups, network, and more. Sent straight to your inbox as a PDF.

Get the free checklist

Free PC Checkup

Runs right in your browser and scores your updates, security, performance, and storage in about three seconds. Nothing to install.

Run the free checkup

Ready for IT that just works?

Get a free, no-obligation assessment of your current setup. Most businesses hear back with a plan within 48 hours.

Serving Bay St. Louis, Waveland, Diamondhead, Pass Christian, Slidell, Covington, Mandeville, Metairie, Kenner, and New Orleans.